{"id":1532,"date":"2018-11-07T13:01:18","date_gmt":"2018-11-07T13:01:18","guid":{"rendered":"https:\/\/npscanada.com\/code-of-conduct\/"},"modified":"2019-01-26T18:15:16","modified_gmt":"2019-01-26T18:15:16","slug":"code-de-conduite","status":"publish","type":"page","link":"https:\/\/npscanada.com\/fr\/code-de-conduite\/","title":{"rendered":"Code de Conduite"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb3.0.105&Prime; background_color=\u00a0\u00bbrgba(0,0,0,0.95)\u00a0\u00bb custom_padding=\u00a0\u00bb29px|0px|21px|0px\u00a0\u00bb top_divider_color=\u00a0\u00bb#bd0006&Prime; top_divider_height=\u00a0\u00bb8px\u00a0\u00bb][et_pb_row custom_padding=\u00a0\u00bb0px|0px|0px|0px\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.105&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.0.105&Prime; parallax=\u00a0\u00bboff\u00a0\u00bb parallax_method=\u00a0\u00bbon\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.0.105&Prime; text_font=\u00a0\u00bb|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb15px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb1px\u00a0\u00bb header_font=\u00a0\u00bb|800|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#bd0006&Prime; header_font_size=\u00a0\u00bb59px\u00a0\u00bb header_line_height=\u00a0\u00bb2em\u00a0\u00bb]<\/p>\n<h1 style=\"text-align: center;\">Code de Conduite<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb3.0.105&Prime; background_color=\u00a0\u00bbrgba(242,242,242,0.95)\u00a0\u00bb custom_padding=\u00a0\u00bb45px|1px|0px|0px\u00a0\u00bb top_divider_style=\u00a0\u00bbarrow\u00a0\u00bb top_divider_color=\u00a0\u00bb#bd0006&Prime; top_divider_height=\u00a0\u00bb8px\u00a0\u00bb bottom_divider_color=\u00a0\u00bb#000000&Prime; bottom_divider_height=\u00a0\u00bb42px\u00a0\u00bb][et_pb_row custom_padding=\u00a0\u00bb27px|0px|72px|0px\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.105&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.0.105&Prime; parallax=\u00a0\u00bboff\u00a0\u00bb parallax_method=\u00a0\u00bbon\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.19.9&Prime; text_font=\u00a0\u00bb|600|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb]<\/p>\n<p><strong>R\u00e9solution des plaintes<\/strong><\/p>\n<p>Si vous avez une plainte concernant le code de conduite du secteur des cartes de cr\u00e9dit et de d\u00e9bit, vous pouvez d\u00e9poser une plainte par diff\u00e9rents moyens:<\/p>\n<ul>\n<li>En ligne<\/li>\n<li>T\u00e9l\u00e9phone<\/li>\n<li>Poste<\/li>\n<\/ul>\n<p>Veuillez visiter le site Web de l\u2019Agence de la consommation en mati\u00e8re financi\u00e8re du Canada pour plus d\u2019informations sur les droits des commer\u00e7ants en vertu du Code de conduite pour le secteur des cartes de cr\u00e9dit et de d\u00e9bit au Canada.<\/p>\n<p><strong>Apr\u00e8s r\u00e9ception de votre plainte, nous allons:<\/strong><\/p>\n<ul>\n<li>Accusez r\u00e9ception de votre plainte dans les cinq (5) jours ouvrables<\/li>\n<li>Fournir notre d\u00e9cision finale par \u00e9crit dans les quatre vingt dix (90) jours suivant la r\u00e9ception de votre plainte<\/li>\n<\/ul>\n<p>Si nous ne pouvons pas vous r\u00e9pondre dans les 90 jours, vous serez inform\u00e9 du retard, de la raison du retard et du d\u00e9lai de r\u00e9ponse pr\u00e9vu.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=\u00a0\u00bb0px|0px|0px|0px\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.105&Prime;][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb3.0.105&Prime; parallax=\u00a0\u00bboff\u00a0\u00bb parallax_method=\u00a0\u00bbon\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.19.9&Prime;]<\/p>\n<h3>[ninja_form id=11]<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb3.0.105&Prime; parallax=\u00a0\u00bboff\u00a0\u00bb parallax_method=\u00a0\u00bbon\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb3.0.105&Prime; text_font=\u00a0\u00bb|600|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb19px\u00a0\u00bb custom_margin=\u00a0\u00bb15px||25px|\u00a0\u00bb]<\/p>\n<p><span style=\"color: #bd0006;\">Par T\u00e9l\u00e9phone<\/span><br \/> 1-888-839-1901<\/p>\n<p><a href=\"mailto:info@npscanada.com\"><\/a><\/p>\n<p><span color=\"#bd0006\" style=\"color: #bd0006;\">Par la Poste<\/span><br \/> 372 Saint- Catherine O<br \/>Bureau 406<br \/> Montreal, QC H3B 1A2<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.105&Prime;][et_pb_fullwidth_image _builder_version=\u00a0\u00bb3.0.105&Prime;][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb3.0.105&Prime; custom_padding=\u00a0\u00bb0px|0px|0px|0px\u00a0\u00bb][et_pb_fullwidth_image _builder_version=\u00a0\u00bb3.0.105&Prime; background_video_webm=\u00a0\u00bbhttps:\/\/npscanada.com\/wp-content\/uploads\/2018\/10\/NPS-Merchant-Services_FULL_HD.webm\u00a0\u00bb background_video_width=\u00a0\u00bb2000&Prime; background_video_height=\u00a0\u00bb2000&Prime;][\/et_pb_fullwidth_image][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Code de ConduiteR\u00e9solution des plaintes Si vous avez une plainte concernant le code de conduite du secteur des cartes de cr\u00e9dit et de d\u00e9bit, vous pouvez d\u00e9poser une plainte par diff\u00e9rents moyens: En ligne T\u00e9l\u00e9phone Poste Veuillez visiter le site Web de l\u2019Agence de la consommation en mati\u00e8re financi\u00e8re du Canada pour plus d\u2019informations sur [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1532","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Code de Conduites - NPS Merchant Services<\/title>\n<meta name=\"description\" content=\"NPS Merchant Services adh\u00e8re au code de conduite. 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